Who we are
Our website address is: https://zalcoon.com.
At Zalcoon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zalcoon.com, use our services, or make a purchase from our online store. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
Automatically Collected Information:
We automatically collect certain information about your device, browsing actions, and usage patterns. This includes your IP address, browser type, referring URLs, and information about how you interact with our website.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies help us understand your preferences and improve your user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders: We use your personal information to process payments, arrange for shipping, and provide order confirmations and updates.
To communicate with you: We may use your contact information to respond to your inquiries, send you notifications, and provide customer support.
To improve our website and services: We use the information collected to analyze website usage, improve our services, and enhance user experience.
To send marketing communications: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following situations:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at zalcoon@zalcoon.com.
Thank you for trusting Zalcoon with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.